Privacy Policy

Last updated: March 2026

1. Introduction

Éclat & Harmonie Limited (Company No. 16526738), trading as Éclat & Harmonie Studio Clinic ("we", "us", "our" or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect information about you in a variety of ways:

  • Personal Data: Name, email address, phone number, postal address, treatment interests
  • Medical Information: Treatment history, allergies, medical conditions (only with consent)
  • Communication Data: Messages you send us, enquiry details, booking information
  • Technical Data: IP address, browser type, pages visited, time spent on site

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your bookings and payments
  • Respond to your enquiries and support requests
  • Send you marketing communications (with your consent)
  • Comply with legal obligations
  • Protect against fraud and security threats

4. Data Protection Under GDPR

As a clinic operating in the UK and Europe, we comply fully with the General Data Protection Regulation (GDPR). Your data is processed lawfully, fairly, and transparently. You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict processing of your data
  • Object to processing
  • Data portability

5. Data Sharing

We do not sell your personal data. We may share your information with:

  • Payment processors (for booking and payment handling)
  • Our staff and practitioners (for treatment purposes)
  • Legal authorities if required by law

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit and at rest.

7. Cookies

Our website uses essential cookies to function properly. We do not use tracking cookies or analytics cookies that require consent. See our Cookie Policy for more details.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies independently.

9. Contact Us

For privacy concerns or data requests, please contact:

Éclat & Harmonie Studio Clinic
52a Holmes Road, London, NW5 3AB
Email: bookings@eclatetharmonie.com
Phone: +44 7539 956883

10. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.